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tajima america corp

Tajima America Corp: Complete Guide to High-Performance Embroidery Machines

1. Introduction: Tajima's Legacy in Machine Embroidery

For over 80 years, tajima embroidery machines have been synonymous with innovation and excellence in the embroidery world. From humble beginnings in Japan to a global presence spanning more than 160 countries, Tajima has consistently pushed the boundaries of what’s possible in machine embroidery. This guide explores Tajima’s remarkable journey—from its pioneering multi-head machines to the advanced, AI-powered models that grace today’s production floors. We’ll cover the company’s rich history, its core mission, and the cutting-edge features that set Tajima machines apart. Whether you’re a studio owner, seasoned professional, or embroidery enthusiast, you’ll discover how Tajima’s commitment to quality, support, and efficiency tools can empower your creative ambitions and streamline your workflow in the modern embroidery landscape.

Table of Contents

2. Tajima America Corp: Company History and Global Mission

2.1 Founding Milestones and Japanese Origins

Tajima’s story begins in 1944, when Ryo Tajima founded Tokai Industrial Sewing Machine Limited Private Company in Aichi, Japan. Initially focused on industrial sewing machine sales and repair, the company’s early years laid the groundwork for a legacy of technical mastery. The real game-changer arrived in 1964, when Ikuo Tajima—representing the second generation—unveiled the world’s first multi-head automatic embroidery machine. This breakthrough, achieved after four years of rigorous research and development, made high-quality embroidery accessible to a broader audience and revolutionized the industry. The company’s global ambitions took root in 1990 with the establishment of Tajima America Corp in New Jersey, USA, serving as a technical service center for the Americas. In 2004, Tajima America Corp relocated its headquarters and assembly facility to Rancho Dominguez, California, positioning itself at the heart of North American operations. Today, Tajima America is led by Vice President Brian Jehnsen, who upholds the family’s tradition of innovation and customer-first values across North, Central, and South America. As Tajima celebrates its 80th anniversary in 2024, its journey from a small Japanese workshop to a global leader stands as a testament to relentless ingenuity and adaptability.

2.2 Core Philosophy and Industry Impact

At the core of Tajima’s philosophy is a steadfast commitment to putting customers first—a principle that has guided the company since its inception. Under the leadership of the founding family, Tajima has cultivated a culture of customer excellence, ensuring that both distributors and end-users receive the highest level of support and innovation. Tajima’s mission extends far beyond Japan’s borders. With machines exported to over 160 countries and more than 3,000 models delivered worldwide, Tajima has made sophisticated embroidery technology accessible on a truly global scale. The company’s reach spans not only traditional apparel decoration but also advanced industrial sectors—most notably, automotive and aerospace. Tajima’s functional embroidery solutions are now integral to applications such as car seat heating systems and aerospace composite reinforcement, demonstrating a remarkable capacity to adapt and thrive in diverse markets. Operating as part of a six-company global network, Tajima America Corp collaborates closely with its Japanese headquarters to maintain uncompromising quality standards. Most machines are manufactured at TISM Corporation in Aichi, Japan, ensuring the consistency and precision that have become Tajima’s hallmark. Through continuous innovation and a deep understanding of evolving market needs, Tajima remains a driving force in the embroidery industry—empowering creators and manufacturers to achieve new heights of productivity and artistry.
QUIZ
What breakthrough innovation did Tajima introduce in 1964 that revolutionized the embroidery industry?

3. Tajima Machine Portfolio: Specifications and Innovations

3.1 Flagship Single-Head Models (TMEZ-SC/TMBR2-SC)

Tajima’s single-head machines, such as the TMEZ-SC and TMBR2-SC, represent the cutting edge of embroidery technology. The TMEZ-SC stands out as the world’s first embroidery machine with automatic thread tension adjustment, thanks to its i-TM (Intelligent Thread Management) technology. This innovation eliminates the need for manual tension tweaks—freeing operators to focus on creativity rather than troubleshooting.

Operating at speeds up to 1,200 stitches per minute, the TMEZ-SC boasts a generous embroidery field of 360 x 500 mm, making it ideal for large designs on jackets, bags, and oversized garments. Its advanced 12.1-inch touch panel offers intuitive, multilingual controls, while features like auto thread trimming and simplified bobbin exchanges enhance workflow efficiency.

The TMBR2-SC series complements these capabilities with its Digitally Controlled Presser foot (DCP) technology, specifically engineered for challenging materials such as heavy fabrics, foam, and denim. This model matches the TMEZ-SC’s speed and field size but adds 15-needle capacity, auto color change, and integrated thread break sensors for uninterrupted production. High-speed rotary hooks, LAN connectivity, and versatile frame compatibility (including caps, tubular, and flat items) make the TMBR2-SC a powerhouse for both intricate and high-volume projects.

For smaller studios or mobile setups, the Juki Tajima SAI 8-needle embroidery machine offers an accessible entry point—delivering Tajima’s renowned reliability in a lighter, 8-needle package with a 200 x 300 mm field.

3.2 Multi-Head Systems for Production Scale

When it comes to scaling up, Tajima’s multi-head systems are engineered for efficiency and adaptability. The TMAR-VC series, particularly the TMAR-VC1512C, is a flagship 12-head cylinder-type machine designed for high-output environments. With digitally controlled presser foot technology, it automatically adjusts to fabric thickness, reducing thread breaks and ensuring consistently high-quality results—even on specialty fabrics like caps and 3D foam. LAN connectivity and auto thread trimming further streamline large-scale production.

For flat-bed applications, the TMCP and TMCR series offer distinct advantages. The TMCP series emphasizes rapid frame changeovers, making it a go-to for operations juggling urgent orders or diverse garment types. Its arm bed structure and frame interchangeability enable quick adaptation between T-shirts, pant legs, and more. The TMCR series, on the other hand, is tailored for luxury materials—handling silk, leather, and puff foam with fine stitch mode and advanced DCP technology. This makes it the preferred choice for high-end garment customization, balancing cost with uncompromising quality.

3.3 Optimizing Garment Embroidery with Modern Hooping

Efficiency in embroidery doesn’t stop at the machine—it extends to every step of the workflow, including hooping. Modern magnetic hoops, like those from MaggieFrame, are transforming garment embroidery by dramatically reducing setup times and ensuring even fabric tension. Compatible with Tajima machines, MaggieFrame’s magnetic hoops can handle everything from delicate silk to rugged denim, offering a secure hold without the risk of hoop burn or fabric distortion.

What sets magnetic hoops apart is their ability to adapt automatically to varying fabric thicknesses, eliminating the need for manual screw adjustments. This not only speeds up the hooping process—cutting setup times by up to 90% compared to traditional hoops—but also minimizes errors and material waste. For garment-focused studios seeking to maximize productivity and maintain impeccable quality, integrating magnetic hoops into the Tajima workflow is a smart, forward-thinking move.

QUIZ
Which Tajima machine feature eliminates manual thread tension adjustments?

4. Support Systems and Service Networks

Tajima America Corp’s reputation for reliability isn’t just built on advanced machines—it’s underpinned by a robust support system that keeps embroidery businesses running smoothly across the Americas. Whether you’re a studio owner in California or a distributor in Argentina, Tajima’s multi-layered service and training network ensures help is never far away.

4.1 Technical Support and Training Resources

At the heart of Tajima America Corp’s support network is its California headquarters, located at 19925 S Susana Rd, East Rancho Dominguez, CA 90221. This facility isn’t just an office—it’s a technical service center and a hands-on showroom, where customers can experience the latest Tajima embroidery machines, from single-head units to multi-head production powerhouses.

Tajima America Corp provides comprehensive sales and technical support for commercial embroidery machines throughout North, Central, and South America. Their support framework is designed for both distributors and end-users, ensuring optimal machine performance and business success. Here’s how they do it:

  • Technical Training & Education: Tajima conducts regular seminars and training sessions, both at their California headquarters and throughout their service territories. These sessions keep distributors and customers up to date on the latest embroidery techniques, machine features, and maintenance best practices. The goal? Empowering every operator to maximize their machine’s potential.
  • Product Demonstration Facilities: The California showroom features a full range of Tajima machines, allowing for hands-on evaluation and live demonstrations. Whether you’re curious about the TMEZ-SC’s i-TM automatic tension technology or want to see the DCP presser foot in action, this is the place to get real-world answers.
  • Multilingual Support: With operations spanning over 160 countries, Tajima America Corp provides support in up to 13 languages. This ensures that language barriers never stand in the way of technical assistance or training.
  • Tajima Support Chat & Direct Assistance: Need troubleshooting help? Tajima’s support system includes direct contact options—call 310-604-8200 or email inquiry@tac-us.com for responsive assistance. The technical team is equipped to handle everything from routine maintenance questions to advanced diagnostics for features like i-TM and DCP.
  • Global Integration: Tajima America works hand-in-hand with its Japanese headquarters and related entities, such as Tajima Software Solutions Inc. in Canada, to deliver seamless support and share expertise across borders.

This commitment to education and technical excellence means that whether you’re onboarding a new machine or troubleshooting a rare issue, you’re backed by decades of know-how and a service culture that puts your business first.

4.2 Regional Service Centers and Dealers

Tajima America Corp’s service network is as expansive as its product lineup. Here’s how support is mapped across the Americas:

  • United States: The California headquarters serves as the primary service center for the western U.S., but Tajima’s reach extends nationwide through a roster of authorized service technicians. These professionals, like Scott Trifaro (SS Stitch, NY/TX/OK/LA/NM/CO), James Bernhagen (TX/OK/LA/NM/CO), and John Echlin (CA), are verified experts in Tajima machines and provide regional on-site service. For a full list of technicians and their contact details, Tajima maintains up-to-date directories for easy reference.
  • Brazil: Tajima America operates an office in Brazil to support the South American market, ensuring localized service and technical expertise.
  • Argentina: REALTEX S.A., based in Buenos Aires (Av. Gaona 3561 Capital Federal), is Tajima’s official distributor and service provider for Argentina. They offer sales, support, and Spanish-language assistance for local businesses.
  • Other Latin American Countries: Tajima’s distributor network covers Canada, Mexico, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Peru, and Puerto Rico. Each region benefits from local distributors, often providing support in the native language and tailored to regional needs.
  • Language-Specific Support: Tajima’s global documentation and distributor-based support ensure that customers receive assistance in their preferred language, whether that’s English, Spanish, Portuguese, or another of the 13 supported languages.

This hybrid model—combining direct service centers, authorized technicians, and regional distributors—means that wherever you are in the Americas, expert help is just a call or email away. Tajima’s commitment to comprehensive, multilingual support ensures that technical excellence is matched by accessibility and responsiveness.

QUIZ
How does Tajima America Corp support multilingual users?

5. Evaluating Tajima: Performance Comparisons and User Experiences

Choosing the right embroidery machine isn’t just about specs—it’s about real-world results, reliability, and the support ecosystem that keeps your business humming. Let’s dive into how Tajima stacks up against its main competitors and what actual users have to say about their experience.

5.1 Benchmarking Against Barudan and Brother

When it comes to commercial embroidery, Tajima, Barudan, and Brother are the names that dominate the conversation. But how do they measure up on the shop floor?

- Speed and Production Capacity:
Tajima’s flagship TMEZ-SC and TMBR2-SC models hit a top speed of 1,200 stitches per minute (SPM), with large embroidery fields (360 × 500 mm) perfect for jacket backs, bags, and production runs. Barudan’s BEKT-S1501CBIII edges ahead with 1,300 SPM, but the 100 SPM difference is less significant than it sounds—especially since Tajima maintains consistent speed across common stitch lengths (3–7 mm), a detail that matters in mixed-design production.

- Precision and Stitch Quality:
Barudan machines are renowned for their solid steel needle bars, delivering crisp results on dense designs and tiny text. Tajima, meanwhile, focuses on versatility and consistency—especially with its advanced i-TM thread management and DCP presser foot technology. These features ensure flawless stitching on everything from foam to heavy denim, and the TMEZ-SC’s AI-driven thread management shortens thread tails by up to 40% compared to conventional machines.

- File Compatibility:
Barudan’s BEKT-S1501CBIII supports a wider range of design formats than Tajima’s TWMX-C1501, giving it an edge in file flexibility. However, Tajima’s modern color-screen models are celebrated for their seamless transitions between cap and flat embroidery, making them a favorite for businesses juggling diverse orders.

- Application Versatility:
Tajima’s machines shine in cap embroidery, with features like large-diameter shafts and three-point locking for stable, high-speed operation (up to 1,000 rpm on caps). Long slim cylinder beds allow for embroidery on sleeves, pockets, and other tight spaces, while the TMBR2-SC’s DCP technology handles thick or challenging materials with ease.

- Operational Efficiency:
Tajima’s 12.1-inch touch panel is among the largest in the industry, offering intuitive, multilingual controls. Design position adjustment functions help correct misalignment from the panel, slashing setup time and reducing frustration.

- Market Positioning:
Brother targets both beginners and pros with flexible, user-friendly machines. Tajima, on the other hand, is laser-focused on high-volume, commercial embroidery—earning recognition from leading brands for its premium finishes and robust production features.

In summary, while Barudan may lead in raw speed and file format support, Tajima’s strengths lie in reliability, automation, and adaptability. For businesses needing consistent quality, advanced features, and a machine that transitions effortlessly between product types, Tajima is a compelling choice.

5.2 Real-World User Testimonials

What do actual users say when the thread hits the fabric? Across the board, Tajima machines earn high marks for reliability, quiet operation, and user-friendly design.

- Reliability and Noise:
Users consistently praise Tajima for “whisper-quiet operation”—a stark contrast to the “old diesel tractor” noise of some competitors. Machines run eight-hour shifts with minimal thread breaks, even on tricky metallic threads. Whether embroidering hats, hoodies, or delicate materials, Tajima delivers steady, dependable performance.

- Speed and Precision:
Models like the TMBP-S1501C are noted for maintaining high-speed operation (up to 1,200 SPM) without sacrificing stitch quality. Intricate designs come out crisp and clean, regardless of fabric type.

- User Interface:
The intuitive 12.1-inch touch panel gets frequent praise for making design selection and adjustments a breeze. Operators appreciate the ability to switch between cap and tubular frames without hassle, boosting workflow flexibility.

- Advanced Automation:
Features like automated thread tension adjustment and presser foot control in the TMEZ series minimize operator intervention, ensuring consistent results and freeing up time for creativity.

- Support and Onboarding:
Tajima’s well-regarded service network is a recurring theme in testimonials. Users highlight efficient repairs, accessible technical support, and helpful onboarding experiences—including starter kits with thread and consumables.

- Areas for Improvement:
No machine is perfect. Some users mention occasional thread tension issues that require manual adjustment, and there are requests for more detailed, multilingual manuals. While tajima embroidery machine prices are justified by features and reliability, it can be a barrier for smaller businesses—suggesting a need for more entry-level options.

- Value Proposition:
Compared to competitors, Tajima’s value isn’t just in the machine—it’s in the ecosystem of support, training, and community knowledge that comes with it. As one reviewer put it: “It’s not just about price, it’s about value.”

In short, Tajima’s reputation for quiet, reliable operation and advanced features is well-earned. For those who value support, flexibility, and consistent results, Tajima stands out as a top-tier investment in the embroidery world.

QUIZ
What operational advantage do Tajima machines offer over Barudan in production environments?

6. Purchasing Guide and Dealer Network

Navigating the world of commercial embroidery machines can feel like wandering a labyrinth—unless you know where to look. Tajima America Corp’s distributor-focused sales model ensures that no matter where you are in the Americas, you’ll find expert guidance and support every step of the way.

6.1 Authorized Dealers in the Americas

Tajima America Corp doesn’t sell directly to end users. Instead, it operates through a robust network of authorized dealers, each equipped to provide sales, service, and technical support tailored to your region:

  • United States
    • Hirsch Solutions (HSI): The exclusive U.S. distributor for Tajima, Hirsch Solutions is your go-to for commercial embroidery machines, specialty equipment, and nationwide support. Their service center is located at 11515 Vanstory Drive, Suite 145, Huntersville, NC 28078. Contact them at 1-800-394-4426 or care@hsi.us for expert assistance.
    • Ken’s Sewing Center: An authorized dealer for the Tajima SAI line, Ken’s Sewing Center offers comprehensive customer support and a full range of machine accessories.
  • Argentina
    • REALTEX S.A.: Based in Buenos Aires (Av. Gaona 3561 Capital Federal-C.P. 1416), REALTEX S.A. serves as the official distributor and service provider for Argentina. Contact them at 54-11-4637-5100, 54911-3425-5873, or ventas@realtex.com.ar.
  • Brazil
    • Tajima maintains an office in Brazil to support South American operations, ensuring that local businesses have access to sales and technical expertise.
  • Other Regions
    • Tajima’s distributor network extends to Canada, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama, Peru, and Puerto Rico. While specific distributor names aren’t detailed for each country, Tajima America Corp can connect you with the right contact for your location.
  • Showroom Access: If you want a hands-on experience, visit Tajima’s California headquarters (19925 S Susana Rd, Rancho Dominguez, CA 90221) to explore the latest machines and discuss your needs with knowledgeable staff.
  • Industry Events: Tajima America Corp regularly participates in major trade shows, such as TEXPROCESS AMERICAS (May 6-8, 2025, Atlanta) and AUTOMOTIVE INTERIORS EXPO (October 21-23, 2025, Michigan), offering opportunities to see machines in action and connect with dealers.

For personalized purchasing advice or to be referred to an authorized dealer in your area, contact Tajima America Corp directly at 310-604-8200 or inquiry@tac-us.com.

6.2 Maximizing ROI with Efficient Accessories

For garment-focused embroidery studios, the right accessories can be the difference between profit and frustration. Enter MaggieFrame magnetic embroidery hoops—a game-changer for Tajima users seeking to boost efficiency and reduce costly errors.

How MaggieFrame Magnetic Hoops Deliver Value:

  • Dramatic Time Savings: MaggieFrame’s powerful magnetic system can reduce garment hooping time by up to 90% compared to traditional screw-based hoops. Imagine cutting a three-minute setup down to just thirty seconds—across dozens or hundreds of garments, that’s hours saved every week.
  • Lower Defect Rates: Thanks to even tension and secure fabric hold, MaggieFrame hoops help reduce embroidery defects by 15%. Fewer misaligned designs and less wasted material mean more profit and less stress.
  • Seamless Tajima Compatibility: MaggieFrame hoops are engineered for perfect fit with Tajima garment embroidery machines, supporting a wide range of sizes and fabrics—from delicate silks to heavy denim.
  • User-Friendly Design: With features like multiple length reference lines and easy installation, MaggieFrame hoops streamline the workflow for both beginners and seasoned pros.
  • Long-Term Cost Efficiency: While the upfront investment is higher than standard hoops, the combination of labor savings, reduced defects, and exceptional durability means MaggieFrame pays for itself—often within six months.

Why It Matters: In a competitive industry, every minute and every stitch counts. By integrating MaggieFrame magnetic hoops into your Tajima workflow, you’re not just buying an accessory—you’re investing in a smoother, more profitable operation.

Ready to take your embroidery business to the next level? Explore MaggieFrame’s full range of magnetic hoops and see how efficiency and quality can go hand in hand.

Curious about which Tajima model or MaggieFrame accessory will best fit your needs? Reach out to an authorized dealer or visit Tajima America Corp’s California showroom for a personalized consultation. Your next embroidery breakthrough is just a call—or a hoop—away.

QUIZ
How must end-users purchase Tajima embroidery machines in the Americas?

7. Technical Resources and Maintenance Protocols

Tajima embroidery machines are celebrated not only for their performance but also for their robust technical resources and straightforward maintenance routines. A well-maintained Tajima machine can deliver years—if not decades—of reliable service, making regular upkeep and troubleshooting knowledge essential for every embroidery professional.

7.1 Daily/Weekly Machine Maintenance

Daily and weekly maintenance routines form the backbone of Tajima’s preventive care philosophy. According to Tajima’s official documentation and technical guides, here’s what you should focus on:

Daily Cleaning and Lubrication:

  • Needle Bars & Bobbin Cases: Dust and lint are the silent saboteurs of embroidery precision. Each day, carefully clean the needle bars, bobbin cases, and thread trimming zones to remove debris that can cause thread jams or uneven stitching.
  • Rotary Hook Lubrication: Tajima recommends daily oiling of the rotary hook with the specified lubricant. This simple step keeps the hook spinning smoothly, reducing friction and extending the life of critical components.
  • Bobbin Case Maintenance: Clean the bobbin case daily to ensure optimal thread flow and prevent buildup that could lead to tension inconsistencies.

Weekly Maintenance Checklist:

  • Needle Bar Lubrication: Apply oil to the needle bar assembly weekly. This helps maintain smooth movement and prevents premature wear.
  • Needle Arm & Plate Cleaning: Give the needle arm and plate a thorough cleaning to dislodge any accumulated lint or residue.
  • Oil Tank & Felt Pad Care: Check and clean the oil tank and felt pads on the needle heads. These components are vital for consistent lubrication and stitch quality.
  • DCP Calibration: For machines equipped with the Digitally Controlled Presser foot (DCP), periodic calibration is necessary. This ensures the presser foot adapts correctly to varying fabric thicknesses, maintaining even pressure and flawless stitches.

Quarterly Intensive Maintenance:

  • Shaft Assemblies: Every few months, focus on oiling and greasing all moving shaft assemblies. This deep maintenance enhances machine performance and longevity.
  • Thread Tension Checks: Regularly inspect and adjust thread tension to match the fabric in use. Consistent tension reduces thread breaks and ensures uniform stitching.
  • Needle Inspection: Replace damaged or worn needles immediately, following Tajima’s specifications for optimal results.

By adhering to these routines, you’ll minimize downtime, extend your machine’s lifespan, and keep your embroidery output looking sharp and professional.

7.2 Advanced Troubleshooting Techniques

Even the most reliable machines encounter hiccups. Tajima equips operators with advanced troubleshooting tools and features to keep production moving:

Frame Errors & Thread Breaks:

  • Position-Adjustment Features: If you encounter frame errors or misalignment, use the design position adjustment functions available on Tajima’s large touch panels. These allow you to correct design placement without restarting the entire job—a lifesaver for complex, multi-layered projects.
  • LAN Diagnostics: Modern Tajima machines support network (LAN) diagnostics. This enables remote monitoring and troubleshooting, so technicians can quickly identify and resolve issues, minimizing costly downtime.
  • Sensor-Based Protection: Tajima’s closed-loop controlled frame driving system constantly monitors frame travel. If an overload or obstruction is detected, the machine will automatically halt to prevent damage—protecting both your workpiece and the equipment.

Software and Memory Management:

  • Software Compatibility: For machines manufactured after December 1997, pay close attention to tension base card configurations and software version management. Using the correct “TBC” settings and keeping software updated (from versions 1.31 to 1.33) addresses issues like frame forward operation limitations and memory management for large designs.
  • Troubleshooting Manuals: Tajima provides comprehensive operation manuals with step-by-step troubleshooting for common technical issues, including design displacement and restart procedures after large stitch-count jobs.

Cost-Effectiveness:

  • Tajima machines are engineered for lower long-term maintenance costs compared to many competitors. Genuine parts and a responsive service network ensure that any hiccup is resolved quickly, keeping your production line humming.

In summary, Tajima’s blend of daily care routines, advanced diagnostics, and robust documentation empowers you to keep your machines in peak condition—maximizing both uptime and creative output.

QUIZ
What critical daily maintenance task does Tajima recommend for rotary hooks?

8. Conclusion: Why Tajima Dominates Industrial Embroidery

Tajima’s 80-year journey is a masterclass in reliability, innovation, and global impact. From pioneering multi-head machines to integrating AI-powered automation, Tajima has consistently set the bar for industrial embroidery excellence. Their machines power everything from high-fashion ateliers to automotive and aerospace applications, proving their versatility and engineering prowess.

But Tajima’s dominance isn’t just about technology—it’s about the ecosystem. Comprehensive support networks, multilingual training, and a commitment to customer success ensure that every user, from novice to seasoned professional, feels empowered. Accessories like magnetic hoops further streamline workflows, helping studios achieve faster setups and flawless results.

In a world where efficiency and quality are non-negotiable, Tajima stands as the gold standard—trusted by brands and creators who demand the very best.

9. Frequently Asked Questions (FAQ)

9.1 Q: Is Tajima embroidery software compatible with other design programs?

A: Yes. Tajima machines are compatible with a wide range of embroidery design file formats. However, for optimal performance and advanced features, it’s recommended to use Tajima’s official software or consult your dealer for compatibility specifics.

9.2 Q: How can I access training or technical support for my Tajima machine?

A: Tajima America Corp offers multilingual training seminars, hands-on demonstrations at their California headquarters, and direct technical support via phone (310-604-8200) or email (inquiry@tac-us.com). Comprehensive operation manuals are also provided with every machine.

9.3 Q: What is covered under the Tajima machine warranty?

A: Tajima machines come with a manufacturer’s warranty that covers defects in materials and workmanship. For details on coverage, duration, and service procedures, contact your authorized dealer or Tajima America Corp directly.

9.4 Q: Where can I find authorized Tajima service centers or dealers?

A: Authorized dealers and service centers are located throughout the Americas, including the U.S., Argentina, Brazil, and other Latin American countries. For the nearest location, visit Tajima America Corp’s website or contact their main office for a referral.

9.5 Q: What maintenance is required to keep my Tajima machine running smoothly?

A: Daily cleaning, regular lubrication, and periodic calibration of features like the DCP presser foot are essential. Refer to your machine’s manual for a detailed maintenance schedule and instructions.

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